Q. What is CUPDEAL e-Wallet:
A. Cupdeal eWallet is a e-payment system where you can store money electronically and later use anytime to make purchases on cupdeal.com without any expiry.
Q. Does my money in CUPDEAL eWallet has any expiry?
A. No, as of now there is no expiry set on amount in CUPDEAL eWallet. Means you can use the money from eWallet anytime to make a new order on CUPDEAL.com or also can ask for a transfer to your PAYTM account anytime you wish to (the reward cash back amount is not reedemable / trasnferable to bank account).
Q. What all products can i buy with using my money in CUPDEAL eWallet?
A. You can buy almost all products from CUPDEAL.com using your eWallet balance.
Q. How to make order using CUPEAL eWallet?
A. Its very simple, select the products you want to order and add them to your cart normally. Now press checkout. If you have any eWallet balance available in your CUPDEAL eWallet account, then it will be used automatically. At the checkout page you will only be asked to pay the difference amount if the value of your cart is more than the value of amount you have in your CUPDEAL eWallet.
Q. Can i transfer amount back to my bank account from CUPDEAL eWallet?
A. Yes, Money in CUPDEAL eWallet is totally transferable to your PAYTM account anytime by requesting us. It is your virtual electronic money and can be transfered anytime with no expiry. Only the rewarded cash back cannot be transfered to bank account, they can be only used to make new purchases on cupdeal.com.
Q. How do i transfer amount back to my bank account from cupdeal eWallet?
A. Any cash back, bonus amount and referral amount not able to transfer in your Paytm Account. We only transfer in your paytm account by requesting us only. We don’t transfer any amount in your bank.
Q. What is cash back offer?
A. With every order you make on cupdeal.com, you get a certain cash back. This cash back is credited to your cupdeal eWallet account when the order is completed. You can later use this cash back to make any new order on our website. You cannot transfer an cash bank in your paytm or bank account .
Q. I made an order but i didnt recieved my reward cash back into my cupdeal eWallet?
A. Make sure the product you ordered was covered under cash back offer. To check so, you can see the cash back amount offered in your order details page. Also you need to make sure that the order you made has been completed, as order’s which are not completed will not recieve there reward cash back untill they are completed. If you have received your order and still you have not received the cash back, then please contact our customer care.
Q. How to check my current cupdeal eWallet balance?
A. Just log onto your account and click “My Account”, Here you will see “eWallet (x)”. Here x is the number of eWallet iPoints you have in your account. Clicking “eWallet” will show you the entire history of your cupdeal eWallet transactions.